Desktop notifications interrupts call.

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  • Updated 8 months ago
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I recently began using the ring central desktop app for windows.  I have noticed that during calls, through my Bluetooth headset, I get intermittent interruptions when I receive a desktop notification from another application (Ex. Slack, Outlook etc).  Is there anyway to disable these interruptions while on a call?  I would rather not have to disable all desktop notifications each time I am on a call.
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Kyle Hogan

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Posted 8 months ago

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Arliss Merrell

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I am also looking for a similar solution. When using Ring Central Meetings, my Ring Central app rings thru my headset with other incoming calls. I have been closing Ring Central during conference calls that use Ring Central Meetings, but then don't always remember to open Ring Central again so that I may receive phone calls again.
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Mike, Official Rep

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Sorry for the frustration folks, but there's currently not a way to do this without just disabling the other notification, which I realize is probably not a desirable solution for most users.  There are a few other threads here on the Community related to blue tooth functionality which our Product Team is reviewing, and research. At this time there are limits to what can be done with call controls, notifications etc. but rest assured our team is aware and working on this  We just can't promise or give any eta at this time. 

Mike 
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Peter Czarnecki, Employee

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that is correct, you could possibly turn off some apps if those just aren't needed using the audio mixer