destop app has no call log

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  • Updated 5 months ago
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Using the Office@Hand app and I have no incoming call log.  I have a missed call log, but after I answer the call, there is no log of it.
Using 10.0.0.30453, no update available.  App has been reset.
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Kara B

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Posted 5 months ago

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Saadet - Community Support, Official Rep

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Hey Kara, I would suggest contacting Support so we can troubleshoot live with you and gather more information

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Kara B

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Your website is incredibly confusing.  I'm the receptionist, I don't really have time to sit on the phone with someone in tech support.  Is there an online tech I can deal with?  I don't know how to open a ticket because I don't know the account numbers and stuff about my office account.  I just need my desktop app fixed.
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Jared, Alum

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Hi Kara B,

We checked your account and saw that you are an, Office at Hand customer. You can contact their support team here and they will be able to help you troubleshoot. 
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Saadet - Community Support, Official Rep

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Hey Kara, I'm not having any issues opening that page. Have you tried using a different browser or clearing cache and cookies on your default browser?
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Kara B

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Chrome and Mozilla.  Nope.
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Kara B

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Thank you.