Dial Translation/Mapping?

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Is there a way to setup a range of numbers to have translated?
For instance, I am doing a bit of a "hybrid" setup where half the extensions are going to remain on an on-premise Switchvox.  In the switchvox I can easily setup a translation to add the proper DID digits to the extension and thus send the call outbound to RingCentral.

On RingCentral I was hoping I could make a rule/dialplan/whatever that says every time somebody dials 7xx it should translate that to 555-555-57xx.  That way we can have 3 digit dialing between the separate systems.  Is this possible??


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Posted 4 years ago

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Dave Herron, U.S. Tier 3 Support

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Hi there. Currently the only way to do this is to add a user to your account (7xx), and then go to the call handing, and forwarding and add the number you want that to forward to. This is the closest thing we have to dial rules or translations.