Dialing 711 for Telecommunications Relay Service

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Account type  (U.S., Canada, UK,  AT&T, Telus, BT)

a.    Office Premium 100 (274 Digital Lines)

A brief description of the business

a.    Boyd Management oversees the daily operations of over 350 residential properties throughout North Carolina, South Carolina, Georgia, Florida and Alabama. 


A high level description of the product or feature being requested

a.    Boyd Management is requesting that we support dialing to "711" for Telecommunications Relay Service as mandated by the FCC.

A typical use case scenario explaining how your business would use the feature

a.    Telecommunications Relay Services permit persons with a hearing or speech disability to use the telephone system via a text telephone (TTY) or other device to call persons with or without such disabilities.

Benefit of such feature

a.    This would increase the usability of RingCentral for those with hearing or speech impairments.

Include any related case number if applicable
a.    05210875 

Photo of Tom Vranjes

Tom Vranjes, U.S. Tier 1 Support

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Posted 3 years ago

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Photo of Raphael's Realty

Raphael's Realty

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Can an admin drop this?
Photo of Saadet

Saadet, Employee

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Hey Raphael, I don't understand your question. Could you please expound upon it?