Dialing between U.S. and Germany

  • 0
  • 1
  • Question
  • Updated 1 week ago
  • Answered
We have offices in the U.S. and one in Germany. Is it possible to use the softphone in Germany just as we do in the U.S. that we can just dial extensions as if we were all in the same office? Or does it require a special international plan? 
Photo of Mark Fithian

Mark Fithian

  • 100 Points 100 badge 2x thumb

Posted 2 weeks ago

  • 0
  • 1
Photo of Brandon

Brandon, Champion

  • 20,696 Points 20k badge 2x thumb
Assuming normal network connectivity, it should act as you expect and no special plan or configurations would be needed.  Keep in mind if you dial a number in Germany it would be treated as long distance from your US plan.

You may not get ideal voice quality since you would be connecting to servers in the US and if that turns out to be the case you could explore the Global Office options.
Photo of Mark Fithian

Mark Fithian

  • 100 Points 100 badge 2x thumb
Thanks Brandon!