Did Ringcentral cut off the old Softphone?

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I have been using the old RingCentral Softphone because the new RingCentral for Windows is really inferior in a lot of ways. Anyway, since this morning no one in my office can synchronize their Softphones. Tried everything; turned off and on, signed out and back in, etc. I'm wondering if perhaps the company stopped allowing connections from the older program. 
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Naftali Braun

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Posted 4 years ago

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Mike, Official Rep

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Official Response
For anyone that is not having trouble with the Print to Fax option and not seeing the "RingCentral Internet Fax" as an option in your available printers, you may have to manually install the printer. This page has detailed instructions: The "RingCentral Internet Fax" printer is not showing up in my list of printers