This conversation has been merged. Please reference the main conversation: Add Custom RingTones for Mobile App, Desktop app and Deskphones
We have the main receptionist with a Polycom IP650 and the admins with the VVX 500's. The idea is that the 2 admins will hear when the main line is ringing, however, they would like it to be a different ringtone from their direct line. So there would be a ringtone for the main number and a ringtone for their direct number.