direct voicemail transfer

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  • Updated 12 months ago
It would be nice if transferring a call directly into a user's extension was easier.  Right now, you have to press transfer, blind, *, 0, user's extension, #.  That is way too many steps.  Can you please look into a way to streamline that process?  Thanks.
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Gina Swan

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Posted 12 months ago

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RC-Installer, Champion

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If you do this alot, I would setup voice mail only extensions for each user.  This way when a call is sent to that extension, it will go directly to the persons voice mail.  

If a user's normal extension is 105 then make the VM only extension 205 for example.  Easy for people to remember, and does not matter what phone you have.  it will work

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Nicole Orlanzo

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Another side note, on the phone itself you should be able to set the default transfer type to blind instead of consultative to skip the step where you have to press the button to make it blind. The helpfulness of this really depends on what types of transfers you're doing most often.