This conversation has been merged. Please reference the main conversation: Admin: change users (DND, available, offline)
To help our Product Team understand your request and assure it gets more consideration, please include the following details in your request:
- Account type - United States
- A brief description of the business - Two businesses, under one umbrella. The first is a pet resort, the second is a pet containment.
- A high level description of the product or feature being requested- i would like to be able to disable the do not disturb function for some users. They keep marking themselves and they should not be.
- A typical use case scenario explaining how your business would use the feature- ensuring employees are available at all times during a shift.
- Benefit of such feature- since we are unable to track when specific users go DND, this would help us better control it.
- Include any related case number if applicable
- Number of Users and/or Digital Lines- 15