HUD: Disable Caller ID on incoming calls visible to all HUD users

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  • Idea
  • Updated 1 year ago
  • Implemented
  • (Edited)
This is in regards to HUD.  Right now if someone calls me anyone using HUD can see the number that is calling me.  We are all professionals at work and do not need to monitor other users calls.  We would just like users to see they are on a call and not the actual number calling them in HUD.

We would still like each user to be able to see the number calling them directly but not for other users.

Thank You.
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Chris Verdin, Champion

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  • Disappointed

Posted 5 years ago

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Saadet, Employee

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Official Response
Hey Everyone! This can be switched so that only individuals who you have allowed to Monitor your calls will see who you are speaking with. Simply contact our Support Team and ask them to toggle the "Monitored Extensions Calling Info" on your account