disable ignore and reject

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Is there way you can DISABLE the Ignore "button" and Reject "button" on Polycom phones?  
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Cristen Scarboro

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  • frustrated....

Posted 3 months ago

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Cecile Glassy, Champion

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USA-based acct | 2287 Users | 3800 DID lines | 28 sites | all Polycom VVX500 phone handsets 

2018-08-08 Yes, it can be done on Polycom phones, not sure about other brand models - this would require a call to your Customer Account Manager - they can request to have a custom configuration pushed out to all your phones.   It would require a system-wide phones reboot after the config is applied.    This is something we usually have had scheduled for after hours or on a weekend, so it does not disrupt our users.