Disable the Park call feature

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  • Updated 1 year ago
Our company does not need (or want) the call park feature. Can you please add a config setting to disable it for all users on the account?
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Will Hamilton

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Posted 1 year ago

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Chris Duquette, Champion

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Park locations should be something need programming into your account, but there maybe a way to hide the feature in the templates / roles section of admin programming.
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JB Slear

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I want this feature removed too ... been hitting that button a few times on my PolyCom
(Edited)
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Myoung

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Hi Will, were you ever able to find a solution to this issue? My staff is having the same problem with that pesky call park button.
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Myoung

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This reply was created from a merged topic originally titled Disable Call Park option.
I would like to make a suggestion for users to have an option for the "Call Park" button to be disabled. It seems that we are having too many users accidentally hit this button when on a call. Maybe there can be a way for users to alternatively dial ##*3 to manually park a call and just keep the call park button disabled. I would really appreciate this feature! The benefit would be for users to no longer have to deal with call interruptions. 
(Edited)