Disabling email uniqueness requirement please.

  • 0
  • 2
  • Question
  • Updated 8 months ago
  • Answered
Disabe email uniqueness requirement please. I'm at a nonprofit that has people come and go fairly regularly. So in between them we need to return the their extensions to a generic email address. Like when the extension was created. However ringcetnral doesn't allow that once the extension has been configured. Please add this new feature! I do not want to have to keep extensions attached to nonexistent employees and don't have that enough emails use for this purpose.
Photo of AAMS Desk 1

AAMS Desk 1

  • 80 Points 75 badge 2x thumb

Posted 8 months ago

  • 0
  • 2
Photo of Cecile Glassy

Cecile Glassy, Champion

  • 21,252 Points 20k badge 2x thumb

USA-based acct | 2287 Users | 3800 DID lines | 28 sites | all Polycom VVX500 phone handsets

2019-02-10 This is coming in the RingCentral product release at the end of this month. In the meantime, see our onboard/offboarding and pre-provisioning notes hereĀ http://ringcentraladminusersgroup.org/tips/onboardingoffboardingworksheet.html