Disconnect Button on SFDC Dialer Pad.

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  • Updated 4 years ago
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We've encountered a problem where the call is disconnected via the handset, the call is also "logged" but the call timer continues to count as if the call was still active. Some of our agents have calls that have counters running for days on end.

There needs to be a hard "Disconnect" button so that our agents can disconnect a call from the dialer pad in the RingCentral SFDC integration application. 
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Chris Rodriguez

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Posted 4 years ago

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