How to disconnect a call when not answered in a specific time

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  • Updated 3 years ago
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U.S. based
I need to be able to disconnect a call when it is not answered in a specific time, let's say 1 minute instead of going to voicemail.
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Ms Carol S

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Posted 3 years ago

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Pamela Squires

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Official Response
Looking at the User in Ring Central, go to Call Handling and Forwarding.  Under the Phone heading, it should say "Ring For".  Set that for 60 seconds.  Click Save.

Then under Messages and Notifications, where it says "Take Messages", select "No".  Click Save.

This should disconnect a call after it rings for 60 seconds.