Do Not Disturb - Need to control via Deskphones better

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Do Not Disturb (DND) - Need to control via Deskphones better

RingCentral's Do Not Disturb status can be controlled easiest via the RingCentral software (Glip) as well as by dialing into your voicemail, pressing '2' then '5'.

I'd like to be able to assign a softkey on my Yealink T48S to ENABLE / DISABLE the DND mode. The phone itself has built-in DND mode, but that doesn't synchronize with RingCentral's Do Not Disturb status. If I were to use the built-in DND mode with the phone, my callers still hear ringing and my softphones still ring, even though my deskphone doesn't. That's not good enough. I want to be able to control the RingCentral DND status from my deskphone as easily as I can from the Glip software.
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FireFishMike

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Posted 3 months ago

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David Laake

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I agree. More transparency between all devices and statuses the better.

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FireFishMike

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RingCentral - Any thoughts here?