Does anyone else have issues with Dell Docks and Ring Central going completely blank/white?

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  • Updated 11 months ago
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I have users that are using dell docks (with displaylink drivers) and the monitors connected to the docks don't show the ring central app correctly (its completely blank - can't see anything). However a monitor that is hardwired to the computer works fine.
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John Wessel

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Posted 12 months ago

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Saadet - Community Support, Official Rep

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Official Response
Hey Everyone!

To better understand what's going on and how to fix this in a future release, our Engineering team needs more examples of this happening to customers. So, please open up a case or call support so they can gather the appropriate information and provide you with the config file that should resolve the issue for now.

Thank you so much!