Does anyone know how to add multiple files to a fax at one time? The process is pretty cumbersome. Otherwise very good fax service.

  • 0
  • 1
  • Question
  • Updated 1 year ago
  • Answered
Problem adding multiple files to fax at once
Photo of PINNELL

PINNELL

  • 82 Points 75 badge 2x thumb

Posted 1 year ago

  • 0
  • 1
Photo of Luke

Luke, U.S. Tier 1 Support

  • 3,794 Points 3k badge 2x thumb
The answer would depend on how you are sending faxes, so we will need more information to answer the question.

If you are trying to fax from http://service.ringcentral.com then the answer is that it is not possible to attach more than one file at a time due to the way that web browsers handle the process of attaching files.

If you are trying to fax from the RingCentral for Desktop app then all you need to do is select multiple files in your file browser, then drag and drop those files into the drop zone at the bottom of the app window where it shows "Drop files here to attach."
Photo of PINNELL

PINNELL

  • 82 Points 75 badge 2x thumb
Hi, thanks for the timely answer!   I am looking for the desk app for Windows 10 which looks like it will address my question and solve the problem.  Could you point us to that? Assuming that works we will switch our business from Metrofax to you.   If you ever get transcription for voicemail to email please let us know and we will see if your product is better than eVoice.  Best Regards,  Dr. Pinnell
Photo of Luke

Luke, U.S. Tier 1 Support

  • 3,794 Points 3k badge 2x thumb
Of course. The installer for RingCentral for Windows is available while you're logged into the service portal. There are some pictures shown on our article for Installing RingCentral for Desktop (Windows) that are helpful for the process. The earlier step may be different if you are not an admin on your account, you may not have to select "my extension" from the top in order to see "desktop apps" listed in the tools menu.