Does anyone know the Business SMS email address?

  • 2
  • 4
  • Question
  • Updated 2 years ago
  • Answered
So I wanted to find out if anyone knows the email address associated with Business SMS. I am not sure if this is available since MMS is not available on Business SMS. For example, AT&T uses PHONENUMBER@txt.att.net. Perhaps it is PHONENUMBER@txt.ringcentral.com or PHONENUMBER@sms.ringcentral.com... I have no way of testing it. Thanks in advance for your help.
Photo of Jean Antoine

Jean Antoine

  • 200 Points 100 badge 2x thumb

Posted 2 years ago

  • 2
  • 4
Photo of Danno

Danno, Champion

  • 26,248 Points 20k badge 2x thumb
To the best of knowledge - there is not one.
Photo of Rob Benn-Frenette

Rob Benn-Frenette

  • 4,760 Points 4k badge 2x thumb
This is not a feature. 
Photo of Jean Antoine

Jean Antoine

  • 200 Points 100 badge 2x thumb
I actually used @sms.ringcentral.com and it worked. Thanks!
Photo of Brandon

Brandon, Champion

  • 18,014 Points 10k badge 2x thumb
Didn't work when I tried.

Technical details of permanent failure:
DNS Error: 138492592 DNS type 'mx' lookup of sms.ringcentral.com responded with code NXDOMAIN
Domain name not found: sms.ringcentral.com
Photo of Danno

Danno, Champion

  • 26,188 Points 20k badge 2x thumb
Same here:
"553 Cannot find OUTBOUND MX Records for domain (sms.ringcentral.com)"
Photo of Jean Antoine

Jean Antoine

  • 200 Points 100 badge 2x thumb
So I'm a realtor and we use a site called Showingtime in order to schedule showings. That site required the sms email address, not just the phone number. I entered phonenumber@sms.ringcentral.com and I am receiving the system generated text messages. In light of this information you have provided, I really couldn't tell you why it is working. I didn't think to check the MX records for sms. or txt. (txt.ringcentral.com has no records either) but for whatever reason, I got the result I wanted which was system generated text messages to my RC sms. I appreciate your feedback and if anyone else has this problem, I'd say roll the dice and enter the sms address to see what happens...
Photo of OnCallAnswer

OnCallAnswer

  • 1,594 Points 1k badge 2x thumb
I need this feature as well, I also would like to be able to text to an email address