Does anyone know where Sent/Received faxes are saved on your system when using the RingCentral Windows App?

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  • Updated 2 months ago
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View previously sent received faxes.
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JOE WEBER

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Posted 1 year ago

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Jessica - Community Moderator, Official Rep

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Hi JOE, 

Can you confirm if you are referring to the RingCentral Phone (softphone) app or the RingCentral (Glip) app? 
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JOE WEBER

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RingCentral Desktop Softphone App Vers.10.2.1.31914
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Saadet, Employee

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Hi JOE,

You can view your recent Sent/Received faxes here:


You can also view them via your Online Portal. Do keep in mind our Message Storage and Account Data Retention policy. 
(Edited)
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Emine Ozbay

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My screen does not look like the one pictured above.  Completely different icons 
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Saadet, Employee

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Hey Emine, could you share a screen shot of what you're seeing?