Mobile App: How do I get calls to ring on my cell app and not forward to my cell phone carrier?

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  • Updated 3 years ago
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App and iPhone ring at the same time.  Is there a way to just have the app ring??  It's frustrating to have the app ring then my cell phone starts ringing a few seconds after.  Do I have a setting wrong somewhere?  Please help
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Antonio Peters

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Posted 3 years ago

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Kim, Alum

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Antonion - try to remove your cell number and to have just the App ring selected.   Turn the cell off to your cell Carrier or remove your number ...either way works.  Just leave the "First Ring Desktop App & Smartphone".  Increase the number of seconds on the ringing option that best fits your business needs. 

Try these settings, test and let me know. 

(Edited)
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Antonio Peters

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Thank you so much!!!!  It is working so far.  The app is ringing and giving me notifications vs both the app and phone ringing at the same time.  Im satisfied.