Does RC offer 911 notifications? Either by email or the displayed on the device?

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911 alerts
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Rachel Barrett

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Posted 1 month ago

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Cecile Glassy, Champion

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USA-based acct | 2287 Users | 3800 DID lines | 28 sites | all Polycom VVX500 phone handsets

2019-06-11  Can you be more specific about what you mean by 911 alerts? 

Are you asking about displaying Amber Alerts usually seen on the celluar networks?   

RingCentral and all other VOIP based telephone systems interact differently with regional 911 services than cell phones do. 

Maybe if you can elaborate on what type of 911-alerting you are looking for - more folks may be able to shed light on your question. 

Join our unofficial RingCentral Admins User Group 
http://ringcentraladminusersgroup.org/index.html
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Rachel Barrett

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We were looking for either a message to be sent to all users. The notification could be a recording or a text 
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Jessica - Community Moderator, Official Rep

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Hi Rachel, 

We don't have a mechanism for sending an alert to a phone. We do have an application built by Professional Services called Notifications+ that can send messages to all Glip users. Pricing is based on the number of Direct Lines you have on a monthly basis. 

If you're interested, make sure to reach out to your account manager for more info!