Does Ringcentral Salesforce integration work on the partner community?

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I know it works with standard lightning but will it work with a partner community?
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James Wheeler

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Posted 2 years ago

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Jitender Kumar, Director Application Development

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Interesting Question James. Honestly, don't know the answer. Salesforce's OpenCTI is not supported for Group and Community tiers. I am not sure Partner community license will fall in that category.  Is your Salesforce org is Performance Edition and above ?  If yes then please ask the administrator to add you to RingCentral App call center in Salesforce to see how it works for you.  Once added to a call center, the app shows up on standard Salesforce pages. 

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