dont receive phone calls from poeple that are useing google voice

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This conversation has been merged. Please reference the main conversation: Google Voice Numbers not passing through Ring Central Auto Receptionist Issues

u.s type, i port my number from google voice to ring central, and i cancel my number at google voice, now my problem is, that when somebody which have a google voice number calls me in it says's that you are not able to take this call. what is the solution for this problem?
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FIGE

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Posted 4 years ago

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Kim, Alum

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This conversation is private so the information you provide is not public to the Community Users. 

What is the Number you ported over to RingCentral? 
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FIGE

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***-1510
(Edited)
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Kim, Alum

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Thank you. I'll look into this 
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Kim, Alum

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We are going to make a few test calls. 
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Kim, Alum

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We created a case for you to be escalated and troubleshooted. This well need to be looked at by our porting team.

Case# 04540514
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FIGE

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thank you very much
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Kim, Alum

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No problem! 

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