Download User List that includes individual user settings

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  • Idea
  • Updated 8 months ago

Currently, we are able to log into the RingCentral Admin Portal and go to Users > Users with Extensions > Download User List...this is to download the current user listing within our account.

Within the spreadsheet that is generated when downloading the User list, it lists the following for all of the users:

Mailbox ID

First Name

Last Name

Extension

Email

Mobile Phone

Department

Roles

User Groups

Site

Cost Center Code

Direct Number (DID)

Phone Make/Model

Ship to: Street Address - Line 1

Ship to: Street Address - Line 2

Ship to: City

Ship to: State/Province/County

Ship to: Postal Code

Ship to: Country

E911 Address

Fax Cover Page Address

User Language

Time Zone

Status

Assigned Call Queues

While this information is great, I am looking for a report that details not only all of the above mentioned information, but also details the actual user's settings, permissions, call handling & forwarding settings, screening greeting and hold music settings, etc.

Basically, what I am looking for is a report or a complete data dump that details all of our users and ALL of there settings.

Currently, after speaking with a RingCentral Tech, this feature is not available.

It would be nice to be able to do run a report that details all users and ALL of their settings within RingCentral.

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Marques Purnell

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Posted 8 months ago

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