This conversation has been merged. Please reference the main conversation: Desktop App: Drag and drop files
Sometimes, we do not use the system; conference, video, since there are too many steps to setup--for all possible items, we really wanted system to use drag & drop feature --Answer a call, transfer the call, forward the call, join or start video call; start a video or conference, text, transfer, park, place a call on hold, or send to any voicemail with a simple mouse click. which we highly suggested at the time---any updates on this?
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