Dropbox Integration:

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Dropbox Integration: Please fix your integration with Dropbox to back up recorded calls. The current set up is very unreliable. So calls or even entire days do not get backed up.
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SHAW

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Posted 11 months ago

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Mike, Official Rep

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Have you by any chance already tried to disconnect and reconnect the DropBox account?  If so and you are still having problems please open a support case. If you'd like to post the case number here we'll also take a look.  Please include some samples/screenshots of the call log and Archiver folders so we can see what's not syncing. 

Mike 

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