Template: Edit Email Invite & Calendar Entry

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  • Idea
  • Updated 2 years ago
  • (Edited)

This conversation has been merged. Please reference the main conversation: RingCentral Meeting Invite Template Customization or Improvement (Outlook Meeting Plug-in)


Can RC add the ability to edit the outgoing calendar invite template (not just the one time invite, but the template). It would be nice if users could alter the template calendar title with a tokenized format. For example, most of my participants dial in using mobile, so I always make it easy for them to one-click dial from the meeting location like: (419) 123-8420,,1488239205# which will bridge participants automatically. Also, the body of the invite template should be editable as I do really need (or want) all of the pleasantries. Most people know how to use conferencing these days, so they don't need the "Hello! Joel has invited you to a meeting...blah blah." I just want to put a simple:
Web URL token
Dial In token
Access Code token.

This is what I would customize individually.
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Joel Fitzgerald

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  • make our lives just a bit easier

Posted 5 years ago

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Kim, Alum

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Thank you Joel for the great idea! 
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Claudio (Customer)

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Kerry MacLean

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Count this as a vote.  I regularly schedule meetings with clients for a specific purpose, and it would be nice to have the template tailored to our needs, especially when meeting preparation is required.  Additionally, the default template is too informal for business needs.
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Jason Rosengarden

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Or at least make the number show up as mobile friendly.      phonenumber,,accesscode#
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Andy Evans

  • 70 Points
I'd love to be able to modify the phone numbers that show for dial ins. I'm in Canada, the majority of my clients are in the states, I remove all the Canadian dial in numbers & replace them with the US international number every time, It's tedious! Let us modify the template & the list of numbers shown.
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MDRejuvena Inc

  • 64 Points
I recommend the ability to change the language and automatically add:

One Touch Dialing: phoneNumber,,,accessCode#

- and/or-

One Touch Dialing with Attendee Code: phoneNumber,,,accessCode#,attendeeCode#

Not everyone understands the 3 second pause hack and we need the flexibility for callers who need/want to enter the attendee code.
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Ashley Bullock

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This reply was created from a merged topic originally titled How do you customize the email that goes out when you schedule a Ring Central Mee....

I am looking to change the email that is automatically sent out when you schedule a ringcentral meeting and the description in the google calendar invite.
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Kerry MacLean

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Just to pile on (nothing like scope-creep to keep a developer's life interesting), how about allowing the creation of multiple templates that we can select from when creating a meeting?  After all, not all meetings are created equal...
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  • 68 Points
My use case for this:  the Philly number that defaults for our org to use for conference calls is long distance for most (all) of our clients.  Instead, we've created local numbers for each of our offices and used our 800 number to forward to the 267 Philly number.  Our goal is to make this easy for our clients.  However, the "Invite via Email" and "Invite via Text" functions in the App, the Outlook add-on, and the website are all locked to the 267 number.  This means that my team has to edit each and every invite with the local and 1-800 number.  We need to be able to edit the 'template' - at a minimum at a 'global'/company level, but it would be excellent and very client-focused to allow my users to individually override the template as well.
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Lyndy Burnham

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New to RingCentral as an Admin, I had several users instantly generate Conference Invites by text and email and the default template indicates "The Conference will start immediately".  In our situation, nearly all conferences are scheduled for a future date / time. I understand that the scheduling feature is not really present yet in the Conference process but when it is, it would be nice to have the scheduled date and time displayed.  In the meantime, I agree that the ability to set the default invitation template, or set of templates, would be very nice to have so I can remove or adjust the default text that is displayed. 
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Mike Rowe

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We'd like to customize this for our new rollout of the system to reflect scheduling and for it to show the invite is coming from our organization.

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