Automatic emailing of call recordings

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  • Updated 3 months ago
  • (Edited)
The ability to email call recordings to the owner of the account or phone number on the account. This would alleviate the issue of signing/logon to the web to download or play the recording.

Account type: U.S.
Business: 800response.com (current customer)
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Steph Lathrop

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Posted 2 years ago

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Mike, Official Rep

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Official Response
Hello Steph Lathrop

We'll leave this as an active feature request.  It is currently only possible to have faxes and voicemails forwarded.   Take a look at the following page for detailed instructions. You can go into the Messages & Notifications page, and set up the option to email the attachment to whatever email address you wish. 

Editing a User's Messages and Notifications Settings through the RingCentral Online Account
(Edited)