Emoji on android

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  • 9
  • Idea
  • Updated 10 months ago
Is there away to see emoji on android using the RC app? Clients always text me emojis and I cant see them. 
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Jauvarie Lewis

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Posted 2 years ago

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Luke, Training Specialist

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Official Response
Hi Jauvarie,

I just did some testing on another Android phone and I observed the same behavior. It's hard to say if this is true on all versions of Android on all devices. I've changed this to an idea post so that users can vote on adding this feature to the RingCentral Phone app on Android.

If you would like to request the feature of being able to see emoji in SMS messages that you read on the RingCentral Phone app for Android, select the "♥︎ Vote" button at the top of this post.
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Saadet, Employee

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Official Response
Hello Roman and Jauvarie,

I have confirmed with our Product Team that Emoji support has been removed due to an issue. I do not have an ETA as of now for Emojis coming back to Android, unfortunately. If I hear anything I will be sure to update this thread. In the meantime, have you looked into using our Glip Telephony Feature? You can SMS from the mobile or desktop apps.