enable android app as a phone application for different apps

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In an android when selecting a phone number from different applications, the ringcentral app does not show as an option.  Can you please enable that.

I called support and apparently this function was available on version 6.5  I was given instruction on how to downgrade.  But why would anyone want to go backwards.

Can you please add this feature.

thanks

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Jorge Rojas, Champion

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Posted 5 years ago

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Mike, Official Rep

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Thanks for posting this. I'm not sure how/why this changed, but yes, it would be nice if would give the option to dial with the RC app again.  

Thanks
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Mike, Official Rep

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Hi Jorge,  I got some information back from our Product Team and was informed that this is actually a but in Android OS 4.4+ where the OS doesn't remember the users chose when they select "always".  Rolling back the app to an older version will not fix the issue. 

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