Enable CallerID to present User names, not Company name

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This conversation has been merged. Please reference the main conversation: Caller ID Names per user.

I have a US account for a company which places outbound calls on behalf of other companies; we cannot have our CallerID display our company name and need to be able to display our user's names instead.

When our salesperson Alice calls Barry on behalf of CrazyCorp, Barry sees "CLOSING ENGINE" as the CallerID, at the present.  We need Barry to see "ALICE" instead.  Barry would not be familiar with The Closing Engine, but would know Alice, so would expect to see that on their ID, not CLOSING ENGINE.
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Jeremy Pope

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Posted 3 years ago

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