enabling the notification light for voicemail on polycom VVX311

  • 0
  • 2
  • Question
  • Updated 1 year ago
  • Answered
how do I enable the notification light for voice mail on my actual phone- polycom VVX311
Photo of Donna Leone

Donna Leone

  • 80 Points 75 badge 2x thumb

Posted 1 year ago

  • 0
  • 2
Photo of Saadet - Community Support

Saadet - Community Support, Official Rep

  • 43,480 Points 20k badge 2x thumb
Hello Donna,

Email me the serial number of the device and I should be able turn it on for you :) 

Photo of Brandon

Brandon, Champion

  • 20,376 Points 20k badge 2x thumb
You should not normally have to do anything.  Did you buy the phone from RingCentral?  If you bought it elsewhere did you provision it via the Polycom method or as a generic device?