Error fetching : Request returned bad status:400 When Signing In to Freshly Installed Glip App

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  • Updated 2 years ago
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Recently, when signing in to the Glip app on any device, I receive this error: "Error fetching : Request returned bad status:400". 
I have tried reinstalling the app and changing my login credentials, but nothing is working. I can sign in to Ring Central just fine though. 
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David Demastus

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Posted 2 years ago

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Saadet, Employee

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Hey David,

Please contact our Glip Support Team so we can assist you!
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I have same error on my Mac (Safari and app) but not iPhone. I just updated to macOS 10.13.3 this morning - potential cause?
My iPhone still works, though I have not signed out and tried to sign back in - fearing it won't work.

Edit: Tried on Windows also and still getting same error in Chrome and the Windows app.

Edit 2: Solved - newly created Developer account interfered with my existing Glip account.  They both had same email address. (we are trialing RingCentral and may subscribe to Premium if the ecosystem works as advertised)
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it's a role issue.