Expanded Caller Information NEEDED on DESK PHONE

  • 0
  • 2
  • Idea
  • Updated 5 years ago
  • (Edited)

This conversation has been merged. Please reference the main conversation: Top 3 RingCentral Wishlist items

The latest version of the softphone (RingCentral For Windows) allows user to see what phone number or extension was called when receiving an incoming call. This is extremely helpful and I was wondering if RingCentral plans to roll this out to desk phones.

This is a feature that most of your competitors offer and you are lacking at the moment. Additionally, it helps users that are members of different queues better decide what calls to answer and when to answer them.

I hope this is made available on desk phone soon as it will improve Ringcentral a lot and help us mitigate some internal issues.

Photo of Juan Sanchez

Juan Sanchez

  • 152 Points 100 badge 2x thumb

Posted 5 years ago

  • 0
  • 2
Photo of Scot Desort

Scot Desort

  • 294 Points 250 badge 2x thumb
This is a common request. See this post of mine:


item #1 - LINE TAGGING

This conversation is no longer open for comments or replies.