This conversation has been merged. Please reference the main conversation: Top 3 RingCentral Wishlist items
The latest version of the softphone (RingCentral For Windows) allows user to see what phone number or extension was called when receiving an incoming call. This is extremely helpful and I was wondering if RingCentral plans to roll this out to desk phones.
This is a feature that most of your competitors offer and you are lacking at the moment. Additionally, it helps users that are members of different queues better decide what calls to answer and when to answer them.
I hope this is made available on desk phone soon as it will improve Ringcentral a lot and help us mitigate some internal issues.