External Contacts included in Presence

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Ability to include External Contacts in the Presence Indicators on Polycom Phones.  

Currently you can only specify extensions within the system on the Polycom Sidecars.  We are currently doing workarounds where we create extensions for external contacts people would like to call.  But this is very labor intensive especially when each person wants their own contacts to call.

There should be an option that you can either choose an extension or put an external Name and Number into the Sidecar / Shortcut keys on the phone.
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Dan Levine

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Posted 2 years ago

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