external phone numbers allowed on speed dial buttons for the Polycom VVX 450

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We have RingCentral Polycom 450 phones and use the speed dial buttons to the left and right of the screen to call internal extensions quickly.  But we also have a number of external - non RingCentral numbers that we call all the time and would like to program the speed dial buttons to call some of these numbers too.  I am told this is not possible at this time and to submit it as an idea - so here you go.
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Peter Long

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Posted 8 months ago

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Bob Robinson, Champion

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On the VVX line of phones you can add contacts locally on the phone itself (Home > Directories > Contact Directory).  Not sure if that's an option on the 450.
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Brandon, Champion

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I think you can also long hold one of the available buttons and program an external speed dial that way.
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Peter Long

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Yes - this is "exactly" what I needed.  Thanks - that worked perfectly.  I was unaware of the Long Hold feature
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Bree Daniels

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Hello! We are trying to do the external speed dials and the long hold is not working to program the available buttons. Any tips?