Fax: Failed or Partially Received

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Has anyone had problems sending an attached .docx document where they get a "failed transmission" message? The fax says it was sent but minutes later I get this message.
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Dave Ryan

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Posted 5 years ago

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Mike, Official Rep

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Hello Dave Ryan

Do you know  how large the file size was?  A docx file should be fine, so it might be related to the file size or something in the network after the fax was sent.  The max fax size for FaxOut is 20MB. 

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Ethan Rosenberg

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This reply was created from a merged topic originally titled Fax: How to troubleshoot failed faxes.

Problem sending faxes in the US