False Missed Call Notification in RingCentral App

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  • Question
  • Updated 2 months ago
  • Acknowledged
Has this been fixed yet?
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Benjamin Pina

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  • angry.

Posted 2 months ago

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Jessica - Community Support, Official Rep

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Hi Benjamin, 

Can you provide a little more background info to your question? Do you have a case number? Thanks! 
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Benjamin Pina

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I'm having a hard time believing you don't know the issue I'm talking about! Lol.

This is a very know issue. If there are multiple people in your organization that have phones that ring on incoming calls, and someone besides you answers a call, your Ringcentral app will have a notification (lots of notifications really quickly) that you have a missed call even though that call was legitimately answered (by someone else).

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Jessica - Community Support, Official Rep

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Oh okay, yes I am familiar with this! It's not resolved yet. Keep an eye out on this thread for future updates.