1. Let us choose the retention date (1-30 days)
2. Automatically delete the oldest fax to allow for new faxes to continue to be received.
3. Increase the fax line limit (temporary solution until 1 or 2 are implemented)
4. Allow rule that once the fax has been read or forwarded to be deleted.
The goal is to have certain settings in place so that we don't have to manually monitor lines.
From our experience the 200 faxes does delete automatically but it is on a schedule. So when you hit 200 they are not deleted immediately. We've had issues where faxes could not be sent to us until we deleted some faxes to bring the number below 200.
We also made it so that we are notified via email when a fax arrives and that it marks the fax as read. This helped a bit more with deleting faxes once we hit 200. Although we still from time to time run into an issue where it faxes will not come in because we are near or at 200. The only solution so far was to manually go in every 2 weeks and clear out the faxes older than a few days. By doing this and never getting near 200 faxes in our inbox we have not had any issues. This solution requires manually deleting faxes. So if you expect to hit 200 faxes within 30 days you will have to clear them out manually on your own to avoid users not being to send you faxes.
This all from my experience. we have a running log of all the times we've had issues and the only true solution was making sure never hit 200 faxes.
I can't be certain that it only deletes 1 but for the most part it would appear that way since having it automatically purge still caused issues when users tried to fax us.
Now, by having the notification email when a fax arrived and setting it to mark it as read when it sent the email did help. It didn't fix the issue but it helped.
If you expect to hit 200 faxes pretty regularly I would suggest manually clearing them out every so often.
Me: ...the auto-delete does not happen often enough and therefore causes rejected faxes while waiting for the deletion schedule to delete older faxes.
Chat: I understand that and that cant be helped since like I have said its not strictly enforced by the system and we do not have any way to correct that