Fax partial receive to send email notifaction

  • 0
  • 4
  • Idea
  • Updated 2 years ago
1. US
2. Health Care business
3. We need the ability for any faxes that are partially received to still send an email notification with the partially received fax as an attachment. Currently, when we receive a fax that is partially receive we do not get any sort of notification. 
4. When a hospital sends us a large fax 40+ pages it will typically be a partial receive. We need to know when we receive a partial receive without having to check the RC portal.
5. Less steps and less places to check. Trying to keep everything centralized in Outlook.
6. Case 05897308
7. 7 users manage 12 fax inboxes
Photo of Chris Jones

Chris Jones

  • 100 Points 100 badge 2x thumb
  • frustrated

Posted 2 years ago

  • 0
  • 4
Photo of Ryan Peifer

Ryan Peifer

  • 122 Points 100 badge 2x thumb
We have set up multiple fax lines for our public libraries and when these libraries send documents to one another there is no indication that it was not 100% successful.

I  also believe there should be a partial receive notification sent to the sender. This is what the Transmission result should be doing otherwise it is just a false positive.

It needs to report back the same result the call log contains after the transmission.

Please make/add this feature!!!