FAX Prohibited destination

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Hi, I am trying to fax to Thailand, but it says "Failed - Prohibited destination".  What causes the error and how do I fix it?  Maybe there is an international fax feature or billing I have to turn on? Thanks.
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CHAN

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Posted 3 years ago

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Abe Alaniz

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I sent a fax last week to a 855 number successfully and today tried to do the same thing with the same number and the error I got was that international numbers were not permitted. I about pulled my hair out.  So, after 45 looooong minutes, I sent it with a 1 in front (1855xxxxxxx) and it finally sent it. I can't tell you how frustrating this was. I'm so disappointed. 
(Edited)