Fax Quality is very bad from Mobile app via photo attachment

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  • Updated 1 month ago
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RingCentral should have more convenience way attaching file for fax via mobile app.
Let say a lot company does attach document from camera. Unfortunately, this is still unknown in RingCentral. Also it took 14-15 minutes long to send the fax. Bad experience
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Chris Chung

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Posted 1 month ago

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Saadet - Community Support, Official Rep

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Hey Chris,

Your post is a little jumbled and vague. Could you provide more details of what you're hoping for/expecting when faxing from the mobile app?

Regarding the amount of time it takes to send the fax is reliant upon your connectivity, whether the app is still open while the fax is being sent, the size of the attachment, and the recipient.