Fax: Result shows "failed", but "success" for attachment?

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  • Question
  • Updated 2 years ago
  • Answered
  • (Edited)
sent a fax, got this result email (edited phone numbers):



Here are the results
of the 5-page fax you sent from your phone number (xxx) xxx-xxxx:

Name

Phone Number

Date and Time

Result

+1xxxxxxxxxx

+1xxxxxxxxxx

Thursday, July 07,
2016 at 01:21 PM

Failed

Your fax(es)
included the following file(s), which were rendered into fax format for
transmission:


File Name

Result

FAX_MrXXXXX_July7-2016.pdf

Success



Question is did my fax go through or not? 


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Posted 2 years ago

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Nevermind, it failed.  I guess the success part only applies to the conversion of the pdf file into fax format.
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Kim, Alum

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Correct - if the transmission results show failed, then it should be re-sent. 
(Edited)