This conversation has been merged. Please reference the main conversation: Fax transmission result notifications should optionally include a copy of the document(s) sent.
Currently, there is no easy way for attorneys and staff at the firm to save outgoing fax transmissions, as each documents needs to be saved manually by the sender if/when a fax is successfully transmitted (which, of course, is delayed). Because a fax sender becomes busy or distracted by other tasks, a "fax confirmed" copy may never be saved to the client's file, resulting in uncertainty in whether a document was properly served.
An option to attach the faxed documents (with cover/confirmation page) to the Fax Transmission Result email automatically generated by RingCentral would be an enormous benefit to our business because the task of saving transmitted faxes can be delegated to support staff who will ensure that these gaps in our procedure are filled.
In the absence of this feature, our Firm will need to seriously consider other VOIP options that have a solution to this issue.
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