Fax transmission result notifications should optionally include a copy of the document(s) sent.

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  • Updated 5 months ago
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FEATURE REQUEST | Fax transmission result notifications should optionally include a copy of the document(s) sent. When you send hundreds of faxes a day to the same or similar numbers, picking the failures out of the haystack and linking them with what you were trying to send can be impossible.

1. Canada
2. Real Estate Law Firm
3. Option to receive an attachment of what was sent (or not sent) when receiving a transmission result notification via email.
4.
5. This is a deal breaker for us. We send letters to financial institutions many times per day all to the same number. When a fax fails, we do not know what fax ended up failing because the numbers and time sent are all too similar. We need to see the document it's self.

We are hoping to switch over from eFax for this reason and others and are interested in your response.

I can be contacted personally at choggarth@mackaylaw.ca

Thanks!
Crispin Hoggarth
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Crispin Hoggarth

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Posted 2 years ago

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Alex Hu

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This reply was created from a merged topic originally titled Fax Transmission Result: "include attachment with email".

For fax transmissions, please create an "include attachment with email" option for the "office premium plan" for RingCentral Canada, so that transmission confirmation emails include a copy sent fax/transmission.
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Mendy

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Please get that added, We need it in the USA.
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Jean

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This should be added to all plans. Without it we have no proof of what was actually sent.
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Taylor, Champion

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We're still waiting for fax confirmation emails to include the documents sent. I expect they'll get around to this sometime in the next decade...maybe. Added my vote as it's an obviously needed feature but not holding my breath.