Fax Message Transmission Result

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  • Updated 4 years ago

This conversation has been merged. Please reference the main conversation: Fax: Confirmation to attach the pages faxed

Would it be possible, on the emailed Fax Message Transmission Result, to include a graphic of the first page of the sent fax, would be very helpful. Also, could there be a link there that would take you to the online record of the faxed document? thankyou.
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Kevin Short

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Posted 5 years ago

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Danielle Radin

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Our updates come out frequently and this might be possible. I will look into it further with our product marketing team.
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Joshua Kahn

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I really want this too

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This would be a tremendous help to our staff. Please look into adding this feature. Thanks!
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Clarence Chan

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Also, please re-add the Name of the recipient on the Fax Message Transmission Result. That was a useful feature that is no longer present.


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The name field is still there, but it no longer pulls the information.  I use to type the following using the fax out method on the dashboard: John Doe ((555) 321-1234) and then "John Doe" would show up next to name.  Now, that field is blank.  I need it to track the costs associated with different client files.
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Claudio (Customer)

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What means "Not Planned" ?
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Mike, Official Rep

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Basically,  "not planned" means that our Product Team has considered the idea and determined not to develop it and no plans to develop it in the future.  However, technology changes very fast, as do business needs, so we like to leave these topics available so customers can continue to comment on them.  If for some reason demand changes they can of course reconsider any of these ideas.
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Claudio (Customer)

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Thanks for the explanation Mike, just wanted to get the attention over this status "Not planned" because, in some way, discourages the follow up and future comments, or is a "lost cause"...
Can I suggest to use the status "Not planned yet" or "Stand-by" ?
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Kevin - Insurance

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I agree with Claudio - make it Stand-By or list it in some what that it is not a lost cause.  We MUST have a fax confirmation that includes a copy of the ENTIRE document that was sent, so currently I like the RingCentral system, but may not be able to use it  until you update this.

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