Fax Transmission Results Error ?????

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This conversation has been merged. Please reference the main conversation: Incoming Fax Error Message

Fax Transmission Results Number of Pages Wrong - Here are the results of the 19-page fax you sent from your phone number 123-456-7891. I sent a one page file Excel with no cover via email yet results show 19 pages. What's causing this?
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Steve Nelson

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  • confused.

Posted 6 years ago

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Ben Foster, Alum

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Hi Steve, I spoke to a Tier 3 specialist about this. He said the issue may be that your email client sent the document to our server 19 times. If you experience this glitch again, do open a help ticket at http://success.ringcentral.com > Contact Support > Open a Case. Thanks!

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