Faxes to be sent to folder on computer

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  • Updated 3 years ago
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This conversation has been merged. Please reference the main conversation: What Cloud Storage will RingCentral Archiver Work With?

I am requesting a new feature whereby my faxes will be going in a folder on my computer instead of my email in this way I am going to save time and decrease the number of steps required for chart uploads which is currently too long ,I contacted by EMR provider for a time and effort saving steps and the only way to do it would be through changing the settings to downloads to a computer folder,i hope that feature is added with the next update in june ,2015 as I am pleased with your service and would hate to shop around for another eFax provider who would be willing to provide me with this feature.
Much Obliged
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Fadia boreky

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Posted 5 years ago

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Claudio (Customer)

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Hi Fadia, that will be a nice new feature from RC.  But for now, if you have Outlook, it is easy to create a rule to handle the incoming faxes and saved into a folder automatically...

Open the VBA IDE in Outlook. Alt-F11 will do this.
Insert the following code to the Modules section.
On the left side there is a tree, expand until you find Modules.
Then, if there is not a Module item under Modules, create one by right clicking on Modules. Or right click and choose Insert -> Module.
Now, paste the text below in the main VBA window.
Close the VBA IDE.

Create a Rule that calls the script. Tools -> Rules and Alerts -> New Rule...In the first screen of the new rule wizard, choose "Check messages when they arrive".In the second, you could specify certain criteria that the message must match.
Tip: Try "with specific words in the message header".
On the third screen, choose "run a script".
When you click the underlined word, "script", you should see the code that you pasted in the VBA console.Click "finish", and test your work.


Public Sub saveAttachtoDisk (itm As Outlook.MailItem)
Dim objAtt As Outlook.Attachment
Dim saveFolder As String
saveFolder = "c:\MyFaxes\"
     For Each objAtt In itm.Attachments        
objAtt.SaveAsFile saveFolder & "\" & objAtt.DisplayName       
Set objAtt = Nothing   
End Sub

Source: http://www.pixelchef.net/content/rule-autosave-attachment-outlook
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Kim, Alum

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Claudio is correct.  RingCentral does not currently offer this feature, and a rule can be created in your Outlook.
I will convert this Question to an Idea and submit it as a feature request.  

Thank you for the wonderful suggestion.  

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Ken Chaisson

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This reply was created from a merged topic originally titled Fax: Direct an incoming fax to a specific folder.

We use Box extensively as a collaboration tool for our global offices, warehouses, etc.  By switching collaboration/team efforts from emails (which is fraught with danger) to Box we have become much more productive.  Rather than direct incoming faxes to an email address, we want to be able to direct an incoming fax to a Box folder.
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Alex R

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We use Box.com extensively in our organization as well. I saw a lot of material on RingCentral site claiming their partnerships with box.com, and I would love to be able to receive my incoming faxes directly into a box.com folder. Is that possible? 
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Mike, Official Rep

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Check out the RingCentral Archiver.  This may help.  No ETA yet but there are plans to add additional cloud storage services. 

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