Faxes won't stay deleted in GLIP

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  • Updated 6 months ago
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I have attempted to delete unread faxes, and every time I reopen my computer in the morning, they show up again.  So I continually have 11 unread items showing, which then removes my ability to use the "red dot" as my indicator for new messages.  Please help.  Why won't these stay deleted?
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Michael Sigsworth

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Posted 6 months ago

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Jessica - Community Moderator, Official Rep

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Hi Michael, 

Please open a case with support so they can do some in depth troubleshooting for you! We have not seen any other reports of this happening to others. 

Open support case online